This page was originally used to test Adobe FormsCentral, which is a genius solution to an efficiency problem. Previous web forms have just sent the input data to me in an email. To use that data it had to be copied and pasted into a spreadsheet, which was just silly. Or alternately I had people email information to me -- which then had to be manually transferred into a spreadsheet to be manipulated etc.
Online Forms take the data straight from the user's submission into a spreadsheet. You can allow file attachments and set automated emails to the submitter and whoever in your workplace needs to be alerted for action.
See for example: http://sydney.edu.au/law/about/working_with_us.shtml
Update November 2015:
Adobe closed FormsCentral, and that is very sad. After some research we replaced it with FormStack, which is not quite as easy to use as Adobe and design-wise is not as powerful. But it still has the essential feature of allowing attachments on forms, as well as automated email notifications and the like. It integrates with Google Docs and Google Drive -- vital because FormStack doesn't have a bulk download capability for attachments. So I have the attachments automatically send to Google Drive, putting the surname and unique ID as a filename prefix. For easy copy & paste of the data table I have the form submissions go straight into a Google Spreadsheet.
A bit more fiddly from a back-end perspective, but just as easy from a user point of view. And once you've done the setup it saves you a mountain of time.
